Technology is a tool—not a way of life. I write tutorials and essays that solve problems for readers so they can focus on what actually matters. I’m currently freelancing for Wired, PCMag, Popular Science, and The Wall Street Journal. Until recently I was the primary staff writer for the Zapier blog— my articles there were regularly republished on Fast Company and The Next Web.

Prior gigs include How-to Geek, Digital Trends, and MakeUseOf. I also worked in IT. Helping real people with tech problems taught me what frustrates the average person, which is why I’m able to explain complex topics in plain language.

My work is read by millions of people every month, which is neat, but I care much more about the handful of people who write me to say an article was helpful or meaningful for them.

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