Technology is a tool—not a way of life. I write tutorials and essays that solve problems for readers so they can focus on what actually matters. I also write elaborate SEO-based pranks.

Until recently I was the primary staff writer for the Zapier blog where I wrote about software, productivity, and workplace culture. My articles were regularly republished on Fast Company and The Next Web.

Before that I spent ten years writing for various online publications including How-to Geek, Digital Trends, and MakeUseOf. I also worked in IT. Helping real people with tech problems taught me what frustrates the average person, which is why I’m able to explain complex topics in plain language.

My work is read by millions of people every month, which is neat, but I care much more about the handful of people who write me to say an article was helpful or meaningful for them.

You can follow me on Twitter or LinkedIn. Here’s how to get in touch.